🔁 Return & Refund Policy — DriVibe Naturals
At DriVibe Naturals, we strive to provide high-quality natural products and ensure that every order reaches you in perfect condition. However, if you experience any issues with your order, please review our return and refund policy below.
📦 Damaged or Incorrect Products
If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery.
To help us process your request quickly, please provide:
- Order number
- Clear photos of the product and packaging
- A brief description of the issue
Once verified, we will arrange a replacement or refund, depending on the situation.
🔁 Return Eligibility
Returns will be accepted only under the following conditions:
- Product received is damaged or defective
- Incorrect product delivered
To qualify for a return:
- The product must be unused and unopened
- The product must be in original packaging
Due to the nature of food products, we do not accept returns for opened or used items unless they are defective.
💰 Refund Process
Once your return request is approved:
- Refunds will be processed within 5–7 business days.
- Refunds will be issued to the original payment method.
Processing time may vary depending on your bank or payment provider.
📩 Contact for Returns
For any return or refund requests, please get in touch with us at:
Email: drivibenaturals@gmail.com
Phone / WhatsApp: +91-XXXXXXXXXX