Frequently Asked Questions (FAQs)
DriVibe Naturals, Below are answers to some common questions about our products, orders, and services. If you need further assistance, please feel free to contact us.
🌿 About Our Products
Are DriVibe Naturals products 100% natural?
Yes. Our products are made from carefully selected natural ingredients and are processed to preserve their natural goodness. We do not add artificial preservatives, colors, or unnecessary additives
Do your products contain preservatives?
No. Our products are free from artificial preservatives. We focus on maintaining purity and quality through careful processing and packaging.
How should I store the products?
Store the products in a cool, dry place away from moisture and direct sunlight. Always reseal the pack tightly after use to maintain freshness.
What is the shelf life of your products?
Most of our products have a shelf life of up to 12 months from the manufacturing date when stored properly.
Are your products suitable for daily use?
Yes, our products can be easily incorporated into everyday meals, smoothies, beverages, and cooking routines.
📦 Orders & Shipping
How long does delivery take?
Delivery usually takes:
* 3–5 business days for metro cities
* 4–7 business days for other locations
Delivery times may vary depending on location and courier services.
Do you deliver across India?
Yes, we currently ship across most locations in India through trusted courier partners.
How can I track my order?
Once your order is shipped, you will receive a tracking number and courier details via email or SMS so you can monitor your shipment.
💳 Payments
What payment methods do you accept?
We accept multiple payment methods including:
* UPI
* Credit and Debit Cards
* Net Banking
* Other secure payment gateway options available at checkout
🔁 Returns & Refunds
What if I receive a damaged product?
If your product arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the product and packaging. We will assist you with a replacement or refund.
📩 Contact & Support
How can I contact DriVibe Naturals?
You can reach us through:
📧 Email: drivibenaturals@gmail.com
📞 Phone / WhatsApp: +91-XXXXXXXXXX
Our team will be happy to assist you.